Success Stories // Enterprise Client
Secure Computing
Secure Computing® is a $200 million IT company and a global leader in enterprise gateway security solutions. In 2006, Secure Computing acquired a new product solution and needed to quickly provide this solution to their client base with the utmost in customer satisfaction and productivity. They partnered with UNS to take on the challenge of staffing this new department of very specialized IT engineers in a very short period of time. UNS quickly, efficiently and accurately recruited and staffed this team of 10, therefore meeting Secure Computing's deadline and fulfilling their need.
"UNS made it very easy by bringing in quality individuals with a strong background in the area of expertise we were looking for," said David, senior network engineer at Secure Computing. "The superior talents of the people they brought to us was clear because we hired most of them directly."
Forward Hindsight
Forward Hindsight is a Minneapolis-based business advisory firm, providing high-level business process consultation. They frequently work with clients who have a variety of IT staffing needs. Forward Hindsight has selected UNS as their sole provider of staffing due to UNS' recruiting success. Forward Hindsight recognized that UNS' network, process and 10 years of experience allows them to quickly source, interview and present candidates with any necessary IT skill set.
"I have worked with UNS for more than five years, and they are able to find high caliber resources for my business requirements exceedingly fast," said Jody, partner with Forward Hindsight, Inc. "I can call them in the morning with a five-line job description and have viable candidates that afternoon. They have the ability to focus in on the technical profile and personality fit with ease, finding that unique person for the role. They ROCK!"
Allina
Allina Hospitals & Clinics is a family of hospitals that offer a vast array of services and programs through their dedicated work force of more than 22,000 employees. UNS has provided Allina Technology Support Services with staff augmentation solutions for its help desk and server team.
"UNS is able to provide us with a qualified technical staff for our needs, sometimes even on short notice," said Jim, manager of Technology Support Services. "The UNS team puts quality and customer satisfaction first and echoes the values that we place on customer interaction. This has enabled us to build credibility as a help desk with our customers, and they know they can call us to get their problems resolved. UNS' crew understands our organizational goals and supports our needs with great staff at a reasonable cost."
Northwest Airlines
Northwest Airlines is one of the world's largest airlines. Northwest Airlines and its travel partners serve more than 1,000 cities in more than 160 countries on six continents. Northwest Airlines was UNS' first client, and they have been working together for the past decade.
"I want to pass along how great it is working with UNS for IT resources," said T.J., manager of Application Development with Northwest Airlines. "Over the past 10 years, they have been a tremendous resource manager and recruiter. UNS is very willing to fill any position we may have open, ensuring they understand all the technical requirements before submitting a candidate. This is extremely helpful, because we don't waste any of our valuable time interviewing candidates who don't fit our requirements. This speaks to one of the reasons I prefer working with UNS. Thank you for providing us with a wonderful representative to our NWA account."
Bill, Corporate Safety and Reliability Projects manager with Northwest Airlines, said, "I just want to say how great it is to work the UNS team. You are the ultimate professionals and work diligently to take care of our staffing needs, and it is greatly appreciated. Having seen the effort you also put into the recent charity event I attended, you have truly shown what kind of people you are and what kind of organization UNS has become. Thank you again for working with us, and I hope the relationship continues for many years."
Success Stories // Small Business
Intelligent Nutrients
Intelligent Nutrients is a small, organic products company in Minneapolis, and UNS started working with them in 2002. Intelligent Nutrients faced a similar situation that most small businesses face: many IT needs but no budget to support a full-time staff person. Utilizing the UNS Virtual CIO program, Intelligent Nutrients has all their IT needs taken care of at a fraction of what an IT staff person would cost. From their own on-call IT consultant to network monitoring and software installation, Intelligent Nutrients has avoided network downtime and other computer-related issues by working with UNS.
"UNS has been a wonderful IT partner for us. Our IT consultant is available to us whenever we need him, and UNS has provided wonderful guidance on what we need and don't need to protect our computers, network and important information," said Kris, controller for Intelligent Nutrients.
Master Coating Technologies
In 2007, Master Coating Technologies acquired their largest competitor, thereby increasing sales volume five times and increasing staff to 50 employees from 20 employees. Their challenge in this acquisition was to implement a quick and efficient IT integration process. Master Coating hired UNS to oversee this process, and within days UNS had resolved a major application problem, stabilized the server environment and put the business owners IT fears at ease.
"UNS provided peace of mind during a fast-paced period of growth for our company," said Thomas, owner of Master Coating Technologies. "They provided solutions for all IT problems we have faced, and they continue to deliver on their promise to provide superior IT support and excellent customer service."
Langford Chiropractic
Langford Chiropractic is a locally owned chiropractic clinic for men, women and children. They were referred to UNS in 200X by another UNS client and they were looking for more efficient ways to back up their business's data and information. After receiving poor IT advice in the past, they opted for a system that UNS installed and found that UNS provides honest, quick solutions to their IT problems without requiring them to spend much money.
"UNS is dependable, easy to work with and have a quick response time," said Teresa, account manager for Langford Chiropractic. "They answer and resolve any problem immediately. Our experience with UNS has been phenomenal."