Small Business Consulting // Virtual CIO Program

Small business owners are always looking for ways to generate more revenue, and one way they do so is by cutting costs. UNS' Small Business Services provides small businesses with ways to be proactive about their IT needs thereby saving their company money in the long term.

Technology Assessment:

All clients work with a UNS technology consultant to complete a technology assessment. This assessment details your current IT situation, as well as provides an action plan for future IT needs.

Remote Network Monitoring:

Network monitoring, conducted by UNS's technology consultants, performs remote system alert and daily monitoring, provides operational documentation, and completes back-up and recovery management, all helping to expand and improve your business' IT program. This service is available to you and your business 24 hours a day, seven days a week, to help prevent network downtime, lost employee productivity and missed sales. Additionally, the cost to your business is far less than having a full-time IT person on staff.

Additional Small Business Services:

We can help with anything from Web site/database development and maintenance, phone systems, network installation and support, security, spam filtering, and everything in between.

 

UNS' Comprehensive Virtual CIO Program includes the following:

Computer and Software Care and Support

• Install, configure and upgrade PCs, servers and software
• Proactive, regularly scheduled monthly care of your computers
• Troubleshoot hardware problems
• Comprehensive documentation
• Interface with hardware and software vendors and repair shops
• Design and configure new computer facilities
• Establish computer use policies
• Document software license compliance
• Custom application development projects
• Needs recommendation

Network Security

• Network security audits
• 24/7 network monitoring
• Data back-up and lost file restoration
• Virus scanning, removal and repair
• Install and maintain security firewalls
• Install security features, such as remote access, e-mail filtering, Web browser filtering, internal network security, and file security
• Implement IT compliance standards, such as data back-up and Uninterruptible Power Source (UPS)

Internet and Network Support:

• Design and configure PCs, servers and other network appliances
• Configure home or laptop computers to work with the office network
• Work with Internet Service Providers (ISPs)
• Setting up Internet dial-in access and Virtual Private Networks (VPNs)
• Wireless network
• Connect multiple offices over a Wide Area Network (WAN)

E-mail Support:

• Configure and maintain e-mail accounts using Microsoft Outlook and other e-mail programs
• Add and delete user accounts
• Install and upgrade to Microsoft Exchange for office e-mail and calendar sharing
• Spam and junk e-mail filtering programs

Comprehensive Web Development Services:

• Web site hosting
• Web site design and development using programs such as .Net, SQL, PHP, XML, MySQL, Java
• Database development and management
• Design and development of company intranet services

Telecommunication:

• Phone and fax needs recommendation
• Installing and upgrading phones and fax machines
• Installing Voiceover IP

General Business Technology:

• Business technology recommendation (PDAs, printers, video conferencing, etc.)
• Setting up and configuring PDAs and other handheld computer devices
• Ordering parts and supplies

Strategic Planning:

• Strategic planning for business growth and technology changes and needs
• Evaluating and advising on technology purchases
• Asset inventory and management
• Evaluating new products
• Planning and managing the technical part of facility moves